FAQ

FAQ2023-06-28T09:48:03+02:00
When does BeDIGITAL take place?2023-06-22T14:17:03+02:00

3-7 JUNE 2024

What is the visiting schedule?2023-10-25T16:49:40+02:00

From 9,30 to 17,00h.

How do I get to the BEC?2022-09-14T14:18:53+02:00

Full information is available on the website at Information / Prepare your trip / Getting to BEC.

Does the complex have parking facilities? If so, how much do they cost?2022-12-30T11:45:48+02:00

The Bilbao Exhibition Centre has indoor parking for 4000 vehicles. The parking fee is € 2.60 for the first hour, € 1.40 for the rest of the hours, with a maximum of € 18 per day.

You may also book your parking online beforehand here.

What public transport connections with the airport are there?2022-09-14T14:25:29+02:00

To reach the airport from BEC via public transport, take Line 2 of the Metro to San Mamés station, which connects with the Bilbao Intermodal bus station. Buses to the airport depart every 20 minutes. There is also a taxi rank at the north entrance to the BEC. The airport is about 20 minutes away, and the cost is around €30.

Are there any special offers on air fares for visitors to the BeDIGITAL?2023-01-10T12:05:05+02:00

Information on special offers for travel and accommodation for the BeDIGITAL is available on the website under Information / Prepare your trip / Travel and accommodation.

Is there a travel agency on site?2023-01-10T12:07:29+02:00

Yes, there is a travel agency in the Central Atrium of the complex. You can also contact the official travel agency of BEC.  Full information is available on the website under Information / Prepare your trip / Travel and accommodation.

Access for people with disabilities2022-09-14T14:24:13+02:00

Bilbao Exhibition Centre has elevators with direct Access from the parking to the Central Atrium and to the different pavilions. It is a fully adapted building for all purposes and public.

Could you provide me with a weelchair?2019-06-17T13:15:34+02:00

Yes: go to the information desk on the day of your visit for directions as to where to pick up a chair.

Is there WiFi?2023-12-22T10:33:44+02:00

Yes, visitors, exhibitors and BEC users can connect to the Internet free of charge from anywhere in the venue through the “Bilbao WiFi” network.

Can I store my luggage in the enclosure?2024-01-12T13:10:01+02:00

Suitcases and coats can be left in the cloakroom facilities. The fee is €3.

Are there ATMs at BEC?2022-01-05T10:22:54+02:00

BEC has two ATMs (Kutxabank and Banco Santander) at the entrance of Torre BEC building, where offices are located.

What number should I telephone in case of an emergency?2019-06-17T13:13:36+02:00

For general emergencies, dial 112.

Is smoking permitted at the BEC?2019-06-17T12:57:43+02:00

Smoking is forbidden by law in all enclosed venues.

Can I enter the premises with my dog/pet?2024-01-09T18:42:48+02:00

Access with animals is not permitted, except in cases provided for by law.

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